Privacy Policy

Introduction

Welcome to ny Mattress Co. We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, ny mattress.co, and use our products and services. We are committed to safeguarding your personal information and ensuring that your privacy is respected and protected throughout your interactions with us.

Data Collection

We collect several types of information to provide and improve our services. This may include:

• Personal information you provide directly, such as your name, email address, shipping and billing addresses, phone number, and any other information you choose to provide when you create an account, place an order, or contact us.

• Payment information processed by our third-party payment processors. We do not store full payment card details on our systems.

• Information about your browsing and shopping behavior on our site, such as pages you visit, products you view, search terms, time spent on pages, and click data. This helps us understand preferences and improve your experience.

• Device, log, and location data, including IP address, browser type, operating system, referring URL, and timestamps, collected automatically when you access our site.

Usage of Information

We use the information we collect to:

• Process and fulfill orders, manage your account, and provide customer support.
• Personalize your shopping experience, recommend products, and tailor promotions.
• Communicate important notices related to your orders, account, and our services.
• Improve site functionality, performance, and security, and conduct research and analytics.
• Prevent fraud, enforce our terms and policies, and comply with legal obligations.

Your information may also be used in aggregated or de-identified form for business analysis and to enhance product offerings across our categories, including Bedding, Pillows, Mattresses, Nursery items, Bedroom Furniture, and related accessories.

Data Protection & Security

We implement a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive information in transit and at rest where feasible (e.g., TLS/SSL for data transmitted over the internet).
• Secure storage practices and access controls to limit who can view or process personal data.
• Regular security assessments, monitoring, and vulnerability management.
• Policies and training for staff to handle information responsibly and in compliance with applicable privacy laws.
• Procedures for detecting, reporting, and responding to data breaches when they occur.

Despite these measures, no system is completely secure. If you have concerns about the security of your information, please contact us so we can address them promptly.

User Rights & Contact Information

You have rights regarding your personal data, including:

• Access: You may request a copy of the personal data we hold about you.
• Rectification: You may request corrections to incomplete or inaccurate data.
• Deletion: You may request deletion of your personal data under certain conditions.
• Restriction: You may request restriction of processing in certain circumstances.
• Portability: You may request data in a structured, commonly used, machine-readable format where applicable.
• Objection: You may object to processing for direct marketing or in other situations provided by law.

To exercise your rights or for privacy concerns, please contact ny Mattress Co at:

Email: privacy@nymattress.co

Mailing address: ny Mattress Co, Data Protection Officer, 123 Sleep Street, Comfort City, NY 10001, USA

You may also use our general contact page on ny mattress.co and indicate that your request relates to privacy or data protection.